At talabat, I established a vision and strategy for scaling the design system, gaining executive buy-in with a remarkable 98% adoption rate
Spearheaded the rebranding of talabat across 9 markets, amplifying user engagement and brand presence
As the Head of Design, I orchestrated a remarkable 45% growth in the design team scaling it from 22 to 40+ within a single year, including hiring the first UX engineers
As Head of Design, I created new competency levels and coaching programs, boosting the team's impact by 30% and exceeding performance ratings and promotions within a year
About Me
For the past 15+ years, I've been immersed in the world of design and product. I began my career in UX design, transitioned into design program management, and eventually found my passion in design leadership. The highlights of my leadership career include 2 incredible years as the Head of Design at Delivery Hero (talabat), 3 years building and scaling a DesignOps practice and a design system team from the ground up, and a transformative year at IBM (UX lead), where I honed my skills in design thinking workshops, UX design, user research, and cross-functional collaboration.
These days I enjoy designing design teams and thinking through product strategy. As the Head of Design at Delivery Hero MENA, talabat, I've built a talented team from the ground up, covering Content Design, Design Operations, and 4 Product Tribes, all driven by our mission to create a world-class online delivery experience in the Middle East. In my role, I've spearheaded significant initiatives like a global rebranding effort across 9 markets and orchestrated a 45% growth in the design team within a year.
I'm passionate about driving organisational change and thrive in ambiguous environments. My experience includes founding and scaling a DesignOps/design system team and mentoring senior designers and design managers (+ADPList Mentor).
Giving Back to the Community
My drive for a sustainable change has led me to pioneer a DesignOps community in the MENA region, where I host regular events for industry leaders to share insights and collaborate on design, product, and leadership.
Besides hosting events, I share my insights on design and leadership through my Medium blog and speaking engagements.
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JUL 2022
Head of Product Design
Leading a talented team (40+) and a holistic product experience
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JAN 2022
Director DesignOps
Leading Fintech, design system, design operations teams
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JAN 2020
Sr. Manager DesignOps
Leading design system and designops i.e. adoption, rebrand, etc.
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SEP 2019
Manager Design System
Building a design system strategy to roll out a rebrand - contract
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JUL 2018
UX Design Lead
Leading UX design on a large government digital transformation project (TAMM)
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JAN 2016
Manager Digital Design
Leading UX and delivery in an agency for regional and multinational clients
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AUG 2011
UX/UI Designer
Designing websites, mobile apps, digital products, eCommerce solutions
My Values
Honesty and Openness
Encourage open expression and visibility
Dependability
Commit to promises, lead by example, and ensure delivery
Building Connections
Foster genuine relationships
Growth Mindset
Embrace failure. Prioritise growth for myself and my teams
My Leadership Principles
Empowerment
Enable teams to make decisions and take control
Continuous Learning
Promote a culture of ongoing learning and development
People First
Prioritise people and their needs, focusing on being customer-centric
Visionary Leadership
Provide a clear, inspiring vision that aligns and motivates teams
Let’s Work Together
As a fractional design leader, I offer expertise in team building, design systems, research, and design management for startups and growing companies.