Increased Design System Adoption
0 %

At talabat, I established a vision and strategy for scaling the design system, gaining executive buy-in with a remarkable 98% adoption rate

Markets - Global Rebranding
0

Spearheaded the rebranding of talabat across 9 markets, amplifying user engagement and brand presence

Team Growth Within a Year
0 %

As the Head of Design, I orchestrated a remarkable 45% growth in the design team scaling it from 22 to 40+ within a single year, including hiring the first UX engineers

Increased Team Impact
0 %

As Head of Design, I created new competency levels and coaching programs, boosting the team's impact by 30% and exceeding performance ratings and promotions within a year

About Me

For the past 15+ years, I've been immersed in the world of design and product. I began my career in UX design, transitioned into design program management, and eventually found my passion in design leadership. The highlights of my leadership career include 2 incredible years as the Head of Design at Delivery Hero (talabat), 3 years building and scaling a DesignOps practice and a design system team from the ground up, and a transformative year at IBM (UX lead), where I honed my skills in design thinking workshops, UX design, user research, and cross-functional collaboration.

These days I enjoy designing design teams and thinking through product strategy. As the Head of Design at Delivery Hero MENA, talabat, I've built a talented team from the ground up, covering Content Design, Design Operations, and 4 Product Tribes, all driven by our mission to create a world-class online delivery experience in the Middle East. In my role, I've spearheaded significant initiatives like a global rebranding effort across 9 markets and orchestrated a 45% growth in the design team within a year.

I'm passionate about driving organisational change and thrive in ambiguous environments. My experience includes founding and scaling a DesignOps/design system team and mentoring senior designers and design managers (+ADPList Mentor).

Giving Back to the Community

My drive for a sustainable change has led me to pioneer a DesignOps community in the MENA region, where I host regular events for industry leaders to share insights and collaborate on design, product, and leadership.

Besides hosting events, I share my insights on design and leadership through my Medium blog and speaking engagements.

  • JUL 2022

    Head of Product Design

    Leading a talented team (40+) and a holistic product experience

    Delivery Hero - talabat
  • JAN 2022

    Director DesignOps

    Leading Fintech, design system, design operations teams

    Delivery Hero - talabat
  • JAN 2020

    Sr. Manager DesignOps

    Leading design system and designops i.e. adoption, rebrand, etc.

    Delivery Hero - talabat
  • SEP 2019

    Manager Design System

    Building a design system strategy to roll out a rebrand - contract

    Delivery Hero - talabat
  • JUL 2018

    UX Design Lead

    Leading UX design on a large government digital transformation project (TAMM)

    IBM iX
  • JAN 2016

    Manager Digital Design

    Leading UX and delivery in an agency for regional and multinational clients

    TET Digital
  • AUG 2011

    UX/UI Designer

    Designing websites, mobile apps, digital products, eCommerce solutions

    TET Digital

My Values

Honesty and Openness

Encourage open expression and visibility

Dependability

Commit to promises, lead by example, and ensure delivery

Building Connections

Foster genuine relationships

Growth Mindset

Embrace failure. Prioritise growth for myself and my teams

My Leadership Principles

Empowerment

Enable teams to make decisions and take control

Continuous Learning

Promote a culture of ongoing learning and development

People First

Prioritise people and their needs, focusing on being customer-centric

Visionary Leadership

Provide a clear, inspiring vision that aligns and motivates teams

Let’s Work Together

As a fractional design leader, I offer expertise in team building, design systems, research, and design management for startups and growing companies.

Copyright © 2024 amberjabeen.com